Wednesday, February 8, 2012

Long Beach City Council Recap: A Tale of Two Permits

by Keith Higginbotham | City Beat | 03.04.10 | 
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12:00pm | This week's City Council meeting was a doozy, lasting almost five hours. Several big issues were brought to the dais, including a hotly contested issue of how best to fill vacant firefighter positions in the Fire Department (sorry, I could not resist the pun).
  

Due to last year's budget cuts that canceled this year's Fire Department Academy class, the city could find itself with more than 50 empty firefighter positions by the end of the year. A full academy class, like that canceled, typically provides about 24 firefighters for the department at a cost of about $1.7 million. Well, since we didn't have that money last year, the solution this year is to
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try to fund a smaller academy class to provide up to 10 firefighters at a cost of $400,000--about 50 percent less per head than a normal academy class.
  

Now it is great that we are trying to keep our ranks filled, but I have a simple logical observation about the proposal: If we didn't have $1.7 million last year and we are going to be in worse budget shape this year, where is the $400,000 going to come from? Why was this even brought up?
  

During the discussion, the city's Civil Service Department told the City Council that time is running out to prepare for not only for the smaller academy but also for the planned full academy set for 2011. The reason--the department said that the only place that can accommodate a one-day civil service test for the projected 5,000 applicants would be the Convention Center, which is only available on April 28.
  

I won't even bother to comment. Mayor Foster did it for me.
  

"That sounds so bureaucratic I can't believe it," Foster told Civil Service Director Mario Beas. "I just cannot believe that we're limited to that. With the technology we have and the kind of facilities that we have in this city, I believe that is the tail wagging the dog."
  

In the end, the council voted to abandon the idea of the smaller academy and discuss next year's full academy at a later date.
  

As a side note, and I say this with no knowledge about the intricacies of recruiting for public safety, but why on earth do you need 5,000 applicants to fill a total of 34 academy slots?
  

And, in my effort to be helpful, here is a crazy idea: Instead of paying $1.7 million for a total of 24 academy cadets, why not take out a $1,000 ad in Firefighter Monthly (or whatever fire folk read) and offer already trained and employed firefighters with other cities a $20,000 bonus to sign for, say, a minimum of five years with Long Beach. That would only cost $1 million to fill all the projected 50 slots at once (and if a $20,000 cash bonus is not enough to lure someone to Long Beach from another fire department, then we have some other more serious problems that need to be addressed first). Heck, you could even save the cost of the $1,000 ad by printing up some flyers and just posting them at other cities’ fire stations.
  

My silly ideas aside, I did want to pull out a few of the smaller agenda items that came up at the council meeting and that went by so fast they took no more than a collective ten minutes to read, discuss and pass unanimously.
  

First, fearless readers of this column might remember a few weeks ago when your intrepid writer talked about a certain pub in Naples.
  

This pub, located among a stretch of Second Street that includes a handful of drinking establishments, wanted to upgrade from a beer and wine license to a full bar license. Despite the fact that state agency in charge of liquor licenses had never found any violation at the establishment, that the police had not had a single complaint about the establishment, and that even the Councilmember for the area didn't think the establishment was any kind of a problem--the city refused the request. Not only refused it, but actually recommended to the state that the requested license not be granted. Why? Because a handful of Naples residents came to the podium and said that they thought that the establishment MIGHT be a problem once the pub had the full liquor license. 
  

This week, the Council was asked to look at a similar request--this time by The Pike bar on Fourth Street.

The Pike, which I happen to like, wanted to get permission from the city to have live entertainment--a permit they held until a business reorganization last year. Unlike the pub in Naples, The Pike is literally surrounded by residential apartments. And anyone who has been to The Pike on a busy night--which is often--knows that there is often a large group of people outside and that there is zero parking available if you are not one of the lucky few to get a spot in the bar's small lot. With no other bars close by, it is also obvious that any late night bar-related problems in the adjoining neighborhood--like litter, public urination, or worse--can only logically be blamed on those visiting The Pike.
  

Despite a letter from a certified health department official who lives near The Pike testifying to the types of problems nearby residents experience--some of which require a water/bleach solution to clean according to her letter--the Council approved The Pike's request.
  

The major difference between the two situations--in one you had irritated wealthy homeowners complaining and in the other you had annoyed apartment residents. It is clear by the outcomes which of the two groups gets the ear of City Councilmembers.
  

The second item I thought was of interest requires you to think back to those days of Reaganomics, big hair, and bad synth-pop.
  

Ah, the 1980s.
  

Do you also remember the horror stories of government contracting that led to $465 hammers and $640 toilet seats?
  

What if I told you the government was right now spending more than $300,000 a year to maintain a 17-year-old computer system that the life and limb of the citizenry depends on every day. What if I told you that by design the only people that can maintain the computer system are the same people that manufactured it and that in addition to the city's original purchase costs for the system this firm still rakes in the annual $300,000 maintenance contract?
  

Sadly, this is not a hypothetical situation.
  

Back in 1993 the Long Beach City Council approved a contract with a Pleasanton-based technology firm known as Tiburon, Inc. for what is called Computer-Aided Dispatch/Records Management Systems, or CAD/RMS, software.
  

The software system is used by the city's public safety personnel for such things as dispatching police and fire calls, logging calls, storing and retrieving public safety-related files, etc.
  

The Tiburon system, however, is proprietary, meaning that you can't have a guy from Bob's Computer Emporium come and work on it. Only Tiburon services the system.
  

So for 21 times in the 17 years since, the City Council has had to approve an amendment to the original contract to allow Tiburon to perform maintenance and upgrades.
  

While pre-2005 Council agendas are not readily available, since 2005 the city has paid out $2.4 million to keep the 17-year old system operating.
  

On Tuesday, the City Council approved contract amendment number 22, allocating $333,000 for the Tiburon contract for this year.
  

However, this time, I guess someone finally realized "Gee, we have been paying a lot for this thing."
  

This time the City Council brought up the idea of going with another system and has asked staff to look into it.
  

The thing that sent the Council into a tizzy this time as opposed to the previous 21 times--well, the original contract calls for a five percent increase each year in the maintenance contract and when City Hall balked this year pleading poverty, Tiburon refused to lower their price. It seems Tiburon has a simple policy of not discounting any local government contract.
  

Here's my angle on this. Why on earth did it take 17 years and somewhere in the neighborhood of $4 million in annual maintenance costs for City Hall to decide, "Maybe we should find a cheaper alternative."
  

I mean, in 1993 I was running Windows 3.1 on a 486DX-2 clone running at 33 MHz. Can anyone out there imagine trying to use any part of a 17-year-old computer system for anything--except maybe as something to smash with a $465 hammer or as something to flush past a $640 toilet seat?

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15 Comments so far.
LBCityGirl
I loved the POV you have on Tiburon. It's pretty frightening how much the city could save by ousting these guys and using free services (and invest in some new computers) like google to coordinate a lot of things! Only thing you didn't consider...the Fire Dept doesn't need 5,000 applicants...this is just how many they can expect! It is a sign of the times...thousands of people apply for a job single opening.

Terry Jensen
Excellent article. Just another reminder of who the real special interests are in this city. Also another example of just how badly the city manages our resources and assets.

Sander
Keith, I stand in the truth that you can resist making puns in your posts.

kennebreath
Good article. So let me get this straight in times of budget crisis we look at cutting library hours and not at more obvious cuts like updating completely outdated computer systems? Good to know...and don't even get me started on the Civil Service dept....what a crock!

Paul
LBCitygirl said,"It is a sign of the times...thousands of people apply for a job single opening." That statement is questionable. Every fire opening has had hundreds and even thousands of applicants for a job that requires little education and pays close to 100k a year, with many more with overtime making half again, that much. Great retirement at 50 with 90%pay. Yet our bought off, or romanced off, Council looks the other way as we pay those crazy amounts, and have an army of firepeople come to a cut finger victim. Fire has stock answers that seem to make sense, until one looks around to other places that don't give the pubic money away like it is free. Every one, yes every one, of these council people do not deserve our trust or vote.

Paul
Yes, this is typical. The Schroder Hall fiasco is too. A silly Councilady pushed for it, and another said we need these, "All over town." That is busing in mentally ill homeless from LA Skid Row. Don Kanabe wants to disperse skid row as was outlined in the LA Times. Long Beach was the only taker. The Council just does not think of residents. Now they are going to try to push their admitted mistake over to the Westside. Your article says much about how the Family works. A tale of two cities that is grossly unfair. It is truly sad to see a neighborhood person like Joe Sopo push to have someting like Schroder Hall somewere else in Long Beach other than his neighborhood.

Older Than the Writer...
Sorry to correct the writer on only one error in an otherwise excellent article: Because the purchase of the computer system occurred in 1993, I'm sure you meant to refer to that and the subsequent passing of the buck on a bad maintenance contract as "Clintonomics," (if indeed, ANY term was deemed necessary?) not "Reaganmomics" which was a term that was passé by the mid-1980's.

KeithH
As always, thanks for all the comments. As for "older than the writer," I must apologize for a poor transition in that portion of the column. I only brought up the references to things from the 1980s because this is when the articles about the military overruns on the hammers and toilet seats occurred. I did not mean to imply that big hair, bad synth-pop or Reaganomics had anything to do with the 1993 contract. Well, I might be willing to blame bad synth-pop, only because Depeche Mode has so much to atone for.

LBCityGirl
Paul, It's not just fire jobs that thousands apply for...in every sector of our economy a single help wanted ad will generate hundreds of applicants. Have you seen how few help wanted ads there are? There are very few job openings in our economy. I don't see how you could possibly question this notion with today's unemployment rate.

City Employee
As both a City of LB employee and a LB resident, I think the people living here should expect that the City attempt to get the best people to serve. That includes opening up the candidate pool for not only PD and FD Chiefs but for other City jobs as well. I read above that people are assuming that the "thousands of people" are applying for coveted City jobs when City mgmt (and unions) are NOT allowing that to happen by limiting the candidate pool for City job openings to existing City employees only (except for some unique technical jobs). This certainly does not get the taxpayer the best man/woman for the job but does keep the unions happy. This should change!

Reg
Where would the money come from to replace Tiburon? Much of the data a CAD/RMS presents to the user is confidental - this is police stuff. I'm sure there are competing systems, but let's make 1 assumption and then look at the math - assume Tiburon is a competively priced system. Support is 20% of software cost. Implementation of a new system is 1 to 2 times the cost of the software. Using rounding, replacement costs are $3M to $5M. With today's budget problems, I'd stick with $333k per year - the new system will require a year support payment, also - hence no savings.

JoeS
5,000 applicants for 50 jobs. Supply and Demand tells that when price is too high, supply goes up. It is evident that the price is much too high. re: Tiburon. Does Tiburon make campaign donations to our council members? date Suja Lowenthal??

MikeBH
In the past 30 years most of the single-family residences have had their wood shake roofs replaced with asphalt shingles. All the new apartment and office buildings have smoke detectors and sprinkler systems. Millions have been spent. So why do we need as many fire fighters now as we had in the 80s? Most are literally just ambulance chasers!! Cut the number of Fire Fighters!! We don’t need to hire more, we need to get reduce then number we have how!! The “Safety” unions are out of control!!

Dennis Johnson
Keith, I dig your take on City Council meetings. As a veteran of spending every Tuesday night of my life in a meeting of one kind or another, I really enjoy your comments on some of the more asinine actions of elected officials. Nice stuff.

Charlie Noble
All companies in this business do business this way. The problem IS NOT that LB pays for maintenance (All real Cities do). This issue revolves around what LB gets and, more important, does not get for their money. Your time is better spent looking at this than merely monitoring the council. Oh, and good luck dispatching mission events with a system maintained by Bob's Computer Emporium â€' you would find your sworn personnel moving to San Pedro because it will be safer for them there. Oh and to LBCityGirl, there is not enough money in Public Safety to attract Google - particularly for free.

City Beat
Keith Higginbotham takes you inside City Hall and reports weekly on the decisions being made.

Keith Higginbotham is a freelance journalist and writer who most recently served as the West Coast editor for the trade magazine American Shipper, covering the shipping and logistics industries. Prior to this, he served as the Advertising and Multimedia Manager for the Port of Long Beach. He began his journalism career more than a decade ago as the Trade and Transportation beat reporter at the Long Beach Press-Telegram.

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